Shipping Information

We want your GlamCircle order to reach you as quickly and safely as possible. Please read the information below before placing your order.

Order Processing

All orders are processed within [PROCESSING TIME] of being placed (excluding weekends and public holidays). You will receive a confirmation email once your order has been dispatched.

UK Delivery

Delivery times are estimates and begin from the date of dispatch, not the date of order.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number. You can use this to monitor the progress of your delivery directly with the carrier.

If you haven't received your tracking information within [PROCESSING TIME] of placing your order, please check your spam folder or contact us.

Delivery Delays

While we do our best to ensure timely delivery, delays can occasionally occur due to:

• High demand periods (e.g. holidays, sales events)
• Adverse weather conditions
• Carrier disruptions

If your order is significantly delayed beyond the estimated timeframe, please contact our support team and we'll investigate on your behalf.

Incorrect Delivery Address

Please ensure your delivery address is correct before completing your order. We are unable to redirect parcels once they have been dispatched. If you notice an error in your address, please contact us immediately and we will do our best to assist before dispatch.

Lost or Missing Parcels

If your tracking shows your parcel as delivered but you haven't received it, please:

• Check with neighbours or in a safe location where it may have been left
• Check for a delivery attempt card from the carrier
• Allow 1–2 additional working days, as tracking updates can sometimes be delayed

If your parcel is still missing after this, please contact us with your order number and we will raise an investigation with the carrier.

Need Help?

For any shipping-related queries, please visit our Contact Us page or email us at [YOUR SUPPORT EMAIL].